Details
Founded in 1987, Sydney Super Shuttle had one mission: to deliver exceptional, quality service.
For many years it has serviced Sydney Airport hotels by providing reliable and economical transportation to and from the terminals for not just passengers, but also air crew and ship personnel.
In 2019 Sydney Super Shuttle was purchased by the NSBC Group, Sydney’s Largest Privately Owned Bus and Coach Charter Company with seven (7) distinct brands covering metropolitan Sydney and the Australian Capital Territory.
Today the Group is operating over 150 buses and coaches in Sydney and continues to expand. New Seat Belted Coaches were introduced progressively and today over 200 brand new vehicles have entered service, many being retired after 4 years to make way for the latest in technical advances.
The expanded fleet has resulted in an expansion of services, with a dedicated Darling Harbour shuttle service and an on-demand service for the rest of Sydney CBD and the cruise terminals commencing in early 2022.
Whether we have a single passenger or 10,000 to transfer, Sydney Super Shuttle has the fleet and the experience to offer the most professional, safest vehicles and lowest prices.
We are proud to be able to now offer a full range of ground transportation services to cover everything from private limousine transfers to shared ride airport shuttle transfers to large buses and coaches to suit any requirement.
Map & Directions
3 McLachlan Avenue, Artarmon New South Wales 2064 Australia
Cancellation Policy
Sydney Signature Limousines
Sydney Super Shuttle
DISCLAIMER
Sydney Super Shuttle (“we” or “us”) takes all care in providing services to its customers (“you”) for on time service delivery, however disclaims all responsibility for passengers missing flights while using our service.
WHILST ALL REASONABLE CARE IS TAKEN TO ENSURE THAT WE OPERATE AS CLOSELY AS POSSIBLE TO OUR TIMETABLE, YOU AGREE BY USING OUR SERVICES THAT WE ARE NOT RESPONSIBLE FOR DELAYS, TEMPORARY SERVICE INTERRUPTIONS DUE TO CAUSES BEYOND OUR CONTROL, OR ANY CONSEQUENTIAL LOSS (INCLUDING BUT NOT LIMITED TO MISSED FLIGHTS OR TRANSPORT CONNECTIONS).
Passengers should be aware that exceptional traffic conditions, technical problems or other unforeseeable circumstances could result in delays or cancellation to our service.
DAMAGE TO BAGGAGE
All items carried or loaded on our service, including your carryon baggage and personal effects, is carried by us at your sole responsibility and Sydney Super Shuttle accepts no responsibility, and will not be liable, for theft, loss or damage to any passenger’s baggage, including any wear and tear to luggage, on a Sydney Super Shuttle vehicle, in transit or otherwise in our possession or control.
Wear and tear includes any damage to an item, not limited to damage to or loss of protruding baggage parts such as straps, packets, pull handles, hanger hooks, wheels and feet, or other items attached to the baggage as well as damage to oversized/over packed bags, dents etc.
REFUNDS/DISPUTES
Sydney Super Shuttle services are not refundable. We will, however, offer a credit toward future travel within 12 months should your trip have to be postponed due to circumstances beyond your control, such as government regulations preventing travel or cancellation by airline. For any disputes, please email us on info@sydneysupershuttle.com.au and we will assess each case in a timely fashion.
LUGGAGE ALLOWANCE
NOTE: All passengers are expected to load and unload their own luggage. If you are unable to load your own heavy or bulky luggage, let us know in advance so that we can reasonably assess whether we can do so.
How much luggage can I bring with me?
You can bring two pieces of checked baggage weighing a maximum of 20kg each.
Shared ride customers are allowed one average-sized suitcases and one carry-on bag per person. Boxes are not accepted when using this service.
Can I bring more than two pieces of checked baggage?
Yes, but a charge will apply – you can bring three additional items of checked baggage weighing a maximum of 20kg each at additional cost per item as per the online booking system.
Can I bring my bike / surfboard?
Yes! You can bring your bike or surfboard, subject to us determining reasonable storage room is available. Additional cost will be charged per item, as per the online booking system. Surfboards, surf-skis, and sailboards need to be packed well in damage absorbent material and can’t be longer than 2m (6.6) in length due to space limitations.
Can I bring a pram or a wheelchair?
Prams and wheelchairs can be brought on board the bus free of charge, regardless of how much baggage you have.